AWWA Cross-Connection Control Certified Plumbing Services
Backflow Prevention & Cross-Connection Control Throughout Sonoma County & the North Bay
At Super Service Plumbing, we are proud to be certified in Cross-Connection Control through the American Water Works Association (AWWA). This certification reflects our commitment to protecting public health, maintaining water quality, and helping our customers stay compliant with California and local water authority requirements throughout Sonoma County and the North Bay.
What is Cross-Connection Control?
A cross-connection is any point where potable (drinking) water can come into contact with non-potable water or contaminants. Without proper protection, these connections can allow backflow—a reversal of water flow that can introduce chemicals, bacteria, or other pollutants into the clean water supply.
Cross-connection control focuses on identifying these risks and preventing contamination through the proper installation, testing, and maintenance of backflow prevention devices.
Who Cross-Connection Control Applies To
Backflow prevention requirements apply to a wide range of properties and water systems
Commercial Properties
Restaurants, wineries, office buildings, and hospitality businesses
Industrial & Manufacturing Facilities
Operations with process water or chemical use
Medical & Dental Offices
Healthcare facilities with potential contamination risk
Multi-Family Residential Buildings
Apartments, condos, and HOA-managed properties
Irrigation & Agricultural Systems
Vineyards, farms, and landscape irrigation
Fire Sprinkler Systems
Commercial and residential fire suppression systems
Auxiliary Water Sources
Recycled water, rainwater capture, and storage tanks
Boilers & Hydronic Systems
Heating systems with potential cross-connections
Properties on Well Systems
Well-served properties are not always exempt — protection may still be required depending on your setup
Private Wells (Single Property)
Typically not subject to routine municipal enforcement, but backflow prevention is strongly recommended—especially where irrigation, boilers, hydronic systems, or filtration equipment are present.
Shared Wells & Small Water Systems
May fall under regulation by the California State Water Resources Control Board and can require backflow devices, annual testing, and compliance documentation.
Systems with Potential Cross-Connections
If your system includes irrigation, chemical treatment, fire protection, or any connection to another water source, backflow protection is often required to prevent contamination.
Our AWWA-Certified Services
As an AWWA-certified provider, Super Service Plumbing offers complete cross-connection control solutions
Backflow Prevention Device Installation
Code-compliant installation of RP, DC, PVB, and AVB devices
Annual Backflow Testing & Certification
AWWA-certified testing to keep you compliant year after year
Cross-Connection Surveys & Inspections
Identify hidden risks before they become a problem
Repairs & Troubleshooting
Diagnose and repair failing or non-compliant existing systems
Water District Compliance Assistance
We work directly with local jurisdictions on your behalf
Documentation & Regulatory Reporting
Complete paperwork and submission for regulatory requirements
We work closely with local municipalities and water authorities to ensure your system meets all applicable codes and stays in compliance.
Why Cross-Connection Control Matters
Protect Public Drinking Water
Safeguard the clean water supply for your property and the surrounding community
Prevent Contamination
Stop chemicals, bacteria, and pollutants from entering potable water lines
Stay Compliant with California Regulations
Meet all applicable plumbing and water quality codes
Avoid Fines & Service Interruptions
Sidestep failed inspections, penalties, and water shutoffs
Recent California Enforcement Updates
Serving Sonoma County & the North Bay
With over 40 years of experience, Super Service Plumbing provides trusted cross-connection control and backflow services throughout the region
Santa Rosa • Windsor • Healdsburg • Sonoma • Rohnert Park • Petaluma • Napa
and surrounding North Bay communities